Privacy Policy
Last Updated: June 2026
Contents
Still have a question?
Feel free to reach out to us. Our dedicated support team is here to help and stands ready to address any inquiries you may have. Contact us for prompt and personalized assistance.
Introduction
Bloom Lighting (“Bloom Lighting,” “we,” “us,” or “our”) is a brand organized and existing under the laws of the Republic of the Philippines. We are committed to protecting and respecting your privacy, and we recognize the importance of safeguarding personal information and maintaining transparency in how we collect, use, disclose, store, and protect personal data.
This Privacy Policy explains how we handle personal information that we obtain through our website, social media channels, electronic communications, consultations, quotations, product orders, installations, customer support interactions, and other business activities.
We process personal information in accordance with applicable Philippine privacy laws and regulations, and we implement reasonable administrative, technical, organizational, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
By accessing our website, submitting inquiries, requesting quotations, purchasing products, engaging our services, or otherwise interacting with Bloom Lighting, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, disclosure, retention, and protection of your personal information as we describe here.
This Privacy Policy applies to all visitors, customers, prospective customers, suppliers, contractors, business partners, and other individuals whose personal information Bloom Lighting may process in the course of its operations.
01
Information We Collect
We only collect information that is necessary, relevant, and adequate for the purpose we intend it for. When you interact with our website or contact us, we may collect the following:
1.1 Information You Provide
- Full name
- Email address
- Phone or Viber number
- Company name
- Project type and location
- Design preferences and mood boards
- Project requirements and timelines
- Any other information you voluntarily provide during consultations or through our contact form
1.2 Information Collected Automatically
When you visit bloomlighting.ph, we may automatically collect the following through cookies and analytics tools:
- IP address
- Browser type
- Device information and operating system
- Referring website
- Pages viewed and navigation paths
- Time spent on pages
- General geographic location (country or city level)
- Website interaction data
This data does not personally identify you. Instead, we use it solely to improve your browsing experience.
02
How We Use Your Information
We use the information you provide solely for legitimate business purposes. We do not use your personal information for unsolicited marketing, spam, or any purpose unrelated to your inquiry without your explicit consent.
2.1 Project Consultation and Communication
- Responding to your inquiries
- Providing quotations and project proposals
- Conducting design consultations
- Project coordination and updates
2.2 Order Processing and Delivery
- Processing confirmed orders
- Scheduling production timelines
- Coordinating deliveries
- Managing installations
2.3 Customer Support
- Handling client concerns and feedback
- Processing warranty claims
- Providing after sales support
- Maintaining internal records of client communications
2.4 Marketing and Portfolio
With your consent, we may:
- Share completed project photographs on our website and social media
- Publish project case studies
- Send product updates and promotional announcements
You may opt out of marketing communications at any time by contacting us directly.
2.5 Website Improvement
- Analyzing website traffic and visitor behavior
- Improving user experience and content
- Enhancing website performance
- Complying with applicable legal obligations under Philippine law
03
How We Share Your Information
Bloom Lighting does not sell, trade, or rent your personal information to third parties. However, we may share your information in the limited circumstances below.
3.1 Service Providers
We work with trusted third parties who assist in operating our business, including:
- Delivery and logistics partners
- Installation teams
- Website hosting providers
- Email and communications platforms
- Technical support providers
These service providers must keep your data confidential under contract, and they must handle it with the same level of care that we do.
3.2 Legal Requirements
- When the law, a regulation, or a valid legal process requires it
- When Philippine government authorities request it in accordance with applicable data privacy laws
- To protect the rights, safety, or property of Bloom Lighting and its clients
04
Data Retention
We retain your personal information only for as long as necessary to fulfill the purpose we collected it for. Specifically:
- We retain inquiry records to manage your project and provide ongoing support.
- We retain order and transaction records as required for accounting and legal compliance.
- Once we no longer require information, we securely delete or anonymize it where reasonably practicable.
05
Cookies and Website Analytics
Our website uses cookies and similar technologies. Cookies are small text files that your browser stores, and they help us understand how visitors navigate and use our site. We may also use third party analytics services, including Google Analytics, which collect anonymized, aggregated data. Cookies help us to:
- Improve website functionality and performance
- Analyze visitor behavior and navigation patterns
- Remember user preferences
- Enhance your overall browsing experience
You may disable cookies through your browser settings at any time. Please note that doing so may affect certain features or functionality of the website.
06
Data Security
We are committed to keeping your personal information secure. For example, we take the following measures:
- Storing inquiry data in secured, access controlled systems and email platforms
- Limiting access to your personal information to authorized personnel only
- Using secure and reputable platforms for website hosting and communications
- Implementing reasonable administrative, technical, and physical safeguards
While we implement reasonable safeguards, no method of electronic storage or internet transmission carries zero risk. Therefore, we encourage you to exercise discretion when sharing sensitive information online.
07
Your Rights as a Data Subject
Subject to limitations under the law, you hold the following rights as a data subject in relation to your personal data:
Right to be Informed
To know how we collect, use, and process your personal information.
Right to Access
To request a copy of the personal information we hold about you.
Right to Object
To object to the processing of your personal data for specific purposes.
Right to rectification
To request corrections to inaccurate, incomplete, or outdated personal information.
Right to Erasure or Blocking
To request the deletion or blocking of personal information under applicable conditions.
Right to Data Portability
To obtain your personal data in a structured and commonly used format.
Right to damages
To seek compensation for damages arising from violations of your rights under applicable data privacy laws.
Right to Withdraw Consent
To withdraw your consent to the processing of your personal information where consent forms the basis for processing.
To exercise any of these rights, please contact us using the details in Section 11 of this policy.
08
Children's Privacy
Bloom Lighting’s services and website target adults and business clients. We do not knowingly collect personal information from individuals under eighteen (18) years of age. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.
09
Third-Party Links
Our website may contain links to third party websites such as Facebook and Instagram. Bloom Lighting is not responsible for the privacy practices, content, or accuracy of those external sites. If you access such links, you do so entirely at your own discretion and risk. Therefore, we encourage you to review the privacy policies of any external websites you visit before you provide any personal information.
10
Changes to This Privacy Policy
Bloom Lighting reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or website operations. We will post changes on this page with a revised “Last Updated” date. If you continue using our website after any changes, this constitutes your acceptance of the updated policy. Accordingly, we encourage you to review this policy periodically to stay informed about how we protect your information.
11
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us. We aim to respond to all privacy related inquiries within 5 to 7 business days.
Bloom Lighting
3rd Floor, The Atrium of Makati, Makati Avenue, Makati City
Email: bloomlighting@gmail.com
Monday to Saturday, 9:00 AM to 6:00 PM